Freight Brokerage Services

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What is a freight broker?

A freight broker, also known as a broker transport specialist, is a person or company that brings together a shipper and a qualified carrier. A substantial amount of over-the-road freight transportation is handled by these broker transport professionals. Freight brokerage services and companies let you focus on other critical aspects of your business, optimizing productivity and providing you with a competitive advantage. Companies are looking for seamless freight flow and on-time delivery, and this is where freight brokers can help. We can handle complicated lanes and supply capacity for your company’s shipping needs through our freight brokerage solutions, ensuring efficient freight management and optimal freight capacity utilization.

How can freight broker services help you?

Many shippers underestimate the benefits they can grasp from working with a freight broker. Actually, freight brokers can save you time and money while improving operational efficiency. These professionals have extensive industry expertise and connections to negotiate lower rates for you, and also handle all the communication between shippers and carriers. To fully understand the benefits and the use of freight broker services, it’s important to understand how they work and how they utilize transportation management systems (TMS) for enhanced freight movement and visibility.

What does a freight broker do?

Order tender

Order tendering is an initial stage of the transportation process. At this stage, the broker will ask you to provide all the necessary information about your load, including contact information, addresses, freight weight, type, dimensions, etc. When the broker collects all the data, the next step is calling a freight company, a carrier, or a 3PL to schedule the load. This is called load tendering. Also, the broker will ask you to mention handling conditions, commodity type, and other important data to ensure proper carrier selection and qualification.

Load scheduling

After tendering the load, freight brokers will place your load in a transportation management system, or TMS. TMS trucking software is specialized freight broker software for booking and managing loads that lets brokers operate more efficiently. But what is a TMS system exactly? A TMS, which stands for Transportation Management System in trucking, is a logistics software solution that helps streamline the shipment lifecycle and improve freight tracking capabilities.

Through TMS, brokers can find reputable and vetted carriers to ensure the best service for you. When the load booking is confirmed, the freight broker schedules pick-up and delivery time. This software for freight brokers, often referred to as broker software or broker management system, is crucial for efficient order management and route optimization.

Loading

Freight loading is one of the main stages in the transportation process, and brokers play a huge role in it. Freight brokers connect with the drivers to ensure they arrive on time and manage the process of safe cargo loading. Then, the carrier signs a bill of lading and becomes responsible for your freight. This stage is crucial for maintaining visibility and ensuring proper carrier communication throughout the shipment lifecycle.

Transit

While your freight is in transit, a 3PL tracks and manages it through the TMS. With advanced software like DAT TMS or other TMS logistics software, shippers have complete transparency into the shipping process and get regular updates. This visibility allows for real-time updates and better freight tracking. With freight brokers and a third-party logistics company, shippers stay up to date with their freight status and can be sure everything goes smoothly, enabling better business decisions based on accurate freight movement data.

Unloading

During the unloading process, the consignee signs the bill of lading. Once the carrier confirms successful unloading and completes the necessary paperwork, the broker gets the paperwork and invoices the shipper. This stage marks the completion of the freight movement and is crucial for assessing carrier performance and maintaining accurate freight history.

Billing

The final stage of the freight shipping process is billing when the freight broker issues an invoice to the shipper and the shipper pays the bill. Modern TMS systems often include features for customer invoicing and carrier payments, streamlining the financial aspects of freight management.

Benefits of using freight broker services with PLS

Get the best rates

PLS has decades of experience and various relationships with carriers throughout North America. This gives us a unique capability to negotiate exclusive rates for your company through our 45,000+ carrier network. When working with PLS, you know you are getting the lowest rates with the most reputable carriers, thanks to our effective procurement strategies and cost optimization techniques.

A dedicated team

Once you partner with PLS, you can rely on a dedicated account executive and professional team that will make your spot-freight moves as efficient and simple as possible. We will act as your one point of contact for any of your logistics needs with our 24/7 support team, ensuring seamless carrier communication and efficient freight capacity management.

Logistical analysis

Our experts can dive into your different business initiatives and simplify your supply chain management processes. Our logistics assessment will help us discover new opportunities to optimize your supply chain and save you money through improved operational efficiency and route optimization.

PLS’ freight brokerage team can be a great partner in tough situations and can also be a primary transportation solution. A freight broker can help improve service to clients while minimizing the amount of money it takes to serve those clients. With the ongoing driver shortage, having a relationship with a freight broker serves as a useful solution for guaranteed capacity and finding loads.

Supply chains and the freight industry are changing, and most companies have limited resources and limited time. A freight broker is your one-stop-shop for all your transportation expertise, offering a multi-modal platform for comprehensive freight management.

Advanced technology

With our customized online transportation management system, your logistics become more efficient. PLS PRO, our TMS for brokers, makes managing your supply chain smooth and simple through process transparency, regular reporting, and consistent invoicing. This advanced TMS freight system incorporates AI-driven logistics for enhanced decision-making and operational efficiency.

Service

With our vast network of pre-qualified carriers, we are ready for any shipment need at any time. Making your spot-freight moves efficient and simple is our specialty. With a dedicated account executive, you get instant access to the largest network of carriers in North America. Our company has the knowledge and experience to handle your cross-border shipments, customs clearance, and permits, ensuring smooth freight movement across various transportation modes.

Simplicity

Your shipments can’t wait. That’s why we have a custom-built online system to make managing, monitoring, and optimizing your logistics simple and fast. With PLS PRO, you can find the lowest-cost solution. Using our TMS, your data will come to life. With high visibility, status update notifications, and consolidated billing, PLS PRO makes managing your supply chain easy. Our transportation management software for brokers includes features like load board integration and rate confirmation, further simplifying the freight management process.

Talk to an Expert

We have the capacity to fill the gaps in your supply chain with our extensive carrier network and custom TMS that lets you stay on top of every load.

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